RetailWeek Conference, taking place in London, March 3-4 2010 – at least according to tweets, is more than a fun. Our readers had today opportunity to follow LIVE top presentations held during the day one of the conference. One of our Digital Signage Experts, Jason Cremins from @signagelive, tweeted from the event. Below is the summary of today’s tweets.
Enjoy the reading!
- Declan Curry opening words complete next up Charlie Mayfield Chairman of John Lewis Partnership
- Charlie Mayfield of John Lewis Partnership, investment key to their success during recession. http://tweetphoto.com/13099909
- Stewart Binnie of Aurora Fashion on stage presenting his analysis of the current economic climate.
- slow economic growth expected over several years, post election expect increased interest rates to start to payback borrowing
- vacant retail space rose from 7% in 2007 to 14.4% in 2009. 72% units vacant for 6 months+
- multichannel retail online and high street needed to maximise growth and retain customers.
- online all about price and availability tied with reputation and service of retailer.
- investment in technology is key to future growth for retailers. From online to iPhone all channels need addressing
- next up The Big Issue : igniting growth in a recession. http://tweetphoto.com/13102847
- expect VAT to rise to 20%
- need for retailers to create retail theatre for customers and be true to your brand. Selling cheap product will damage the brand.
- techology key, merging competing online/offline channels to create true multichannel offering. New innovation very important.
- multiple access points for customers very important given the power of Internet and mobile.
- next up Stewart Rose M&S currently chatting to Theo Paphitis
- Stuart Rose M&S on stage with Declan Curry http://tweetphoto.com/13105479
- Stuart Rose very passionate on environmental commitment, retailers must take lead cannot rely on governments.
- RT@greg_hodge sir Stuart to the audience: cheer up guys, it’s just one year
- RT@timdanaher Rose encouraging positivity: "One year is a blip..got to take a 5 year view"
- RT@timdanaher Rose: If Bolland does make £15m will be because he’s doubled mkt cap so shareholders would be happy
- RT@ jtarragano Rose: Just cos you’re poor(er) doesn’t mean you don’t care about the planet. I could name a few rich people who don’t give a stuff.
- M&S brand can take you from cradle to grave with wider range of products, nothing off limits if legal. TV sales used as example
- Rose agrees that Googles claims 25% of all retail sales will be online by 2025. M&S will embrace change and evolve store design.
- excellent session by Stuart Rose he has now headed off with his entourage aka his PR team.
- whitestuff say quality and customer service is critical to success.
- RT@jtarragano My-wardrobe: everyone wants stuff now same day or next day. 7 days you can forget about
- RT@jtarragano oops, sorry, that’s white company not white stuff
- RT @jtarragano my-wardrobe: debt free and equity funded, since banks consider them high risk given the fashion proposition -they’re changing banks
- Be bold with marketing key to success in recession.
- RT@JoeyRoey terry green: tesco puts stock & provenance at the centre of customer value perceptions
- Next up Terry Green CEO Tesco Clothing, opening comments ‘it’s been a tough year’
- RT@retailweek All of our coverage of #rwc2010 can be found here: http://bit.ly/9gHXVQ
- RT@greg_hodge Tesco wants F&F to be the biggest fashion brand in the world in 5 years
- Beverly Knight MD fortnum & masons – generating instore excitement up now.
- customers want more than just to buy, they want us to lift their spirits.
- Fortnums a retail theatre not just a shop.
- RT@DailyDOOH – Imagesound’s in-house DJ and signagelive’s portrait screen, see http://www.dailydooh.com/archives/23639
Thank you for this great coverage, Jason. Good to have you in the portal.